Motorola effectively bricked its entire line of WiFi routers without explanation

I am surprised, all the European brands like Miele, Siemens, Bosch, etc. household appliances work fine without an app. Most that we have now do have an option to connect to WiFi, we never connected them and they all work fine with good old buttons like it's 1985.

It required a damn proprietary phone app, which I assume was bouncing commands through the internet.

Nobody wants to admit it, but they are more home decor and geewhiz BS than practical appliance for several decades now. You'll be perfectly fine buying cheap barebones models if you are repair savvy. Choosing colors and materials like black or white and stainless steel is "boring", but only if the surrounding space is already ugly.

I've had the same no name amazon special washer and dryer for almost 15 years now. Reviews were 3/5 stars at the time. People complained about belts slipping and hinges breaking. I just fixed them with parts on ebay. They still look and run like new.

Same for anything else. I don't see the whole "oh you need firmware update to improve the product". 90% of the time it just works.

So what happens if the fridge isn't given internet access ? Or washing machine?

You probably meant "I want no frills product because of its simplicity, not because its cheap" but when that feedback reaches a PM, they'll only hear "I will pay more to not have a camera or a mic".

Have you ever considered upgrading your refrigerator? Washing machine? Kettle? A router is a transparent appliance to most people.

Luckily, many (but certainly not all) continental West-European ISPs allow you to lease a Fritz!Box or you can buy one in a store and hook it up [1]. Perfect router/modem for consumers (not too complicated), can be configured through a web interface, and the hardware and software is developed by a German company.

[1] Many European countries have router/modem freedom, so an ISP cannot block you if you want to hook up your own gear. E.g. quite some tech people here use their own XGS-PON fiber ONT or at least their own router + modem.

More evidence that this isn't about cost at all, but control. Fortunately, the good old-fashioned "dumb" ones that just have a tiny web server to serve their configuration and viewing UI still exist, seemingly at both the ultra-cheap (unbranded/random brand ones from China based on a reference design, built by companies with no desire to host anything) and ultra-expensive (Axis, Bosch, etc.) ends of the market; the middle is entirely filled with the "smart" "cloud" crap.

Strong doubt. What's lower friction, "visit this address in your browser and login to start configuring" vs. "go download this app, open it, possibly log in and register an account, add 'your' device, and only then start to configure it"?

Let's also not forget the possible chicken-and-egg situation of needing the Internet to download an app to setup your new router to access the Internet...

For a router? This is the device that you will often not have internet access with which to download an app until after it's configured. Many people have wired internet specifically because they live somewhere with poor cellular reception. Meanwhile the device can give out DHCP and use the standard captive portal mechanisms to automatically direct any client device to its configuration page.

Unfortunately the only tech stack that can do this is the web, (serial/remote shell comes close).

In fact I regard this as the major failure of the app method of program deliverance. Why do you need to install them at all? It should be like the web, hit an address load the app. It is why I am thankful that the web was not developed as a commercial project. No for-profit entity would have let it escape their control like that. It would have been designed exactly like the app system for phones is. enforced central blessed "app-stores" and manual install processes.

If the default was something else I suspect people would accept that too, especially if it was lower friction.

I'd say typing a few characters into an address bar (or scanning a QR code) is, at the least, not higher friction than downloading an app and creating an account.

https://www.kodak.com/en/consumer/page/support/

(Or Memorex electric scooters. That's also an 'okay then...' license...)

The imp gave a nervous cough.

“Good for you!” it said. “You have wisely purchased the Dis-organizer Mk II, the latest in biothaumaturgic design, with a host of useful features and no resemblance whatsoever to the Mk I, which you may have inadvertently destroyed by stamping on it heavily!” it said, adding, “This device is provided without warranty of any kind as to reliability, accuracy, existence or otherwise or fitness for any particular purpose and Bioalchemic Products specifically does not warrant, guarantee, imply or make any representations as to its merchantability for any particular purpose and furthermore shall have no liability for or responsibility to you or any other person, entity or deity with respect of any loss or damage whatsoever caused by this device or object or by any attempts to destroy it by hammering it against a wall or dropping it into a deep well or any other means whatsoever and moreover asserts that you indicate your acceptance of this agreement or any other agreement that may be substituted at any time by coming within five miles of the product or observing it through large telescopes or by any other means because you are such an easily cowed moron who will happily accept arrogant and unilateral conditions on a piece of highly priced garbage that you would not dream of accepting on a bag of dog biscuits and is used solely at your own risk.”

The imp took a deep breath. “May I introduce to you the rest of my wide range of interesting and amusing sounds, Insert Name Here?”

ref:https://news.ycombinator.com/item?id=48425611#48432024

The events in the article are a simple, transient backend malfunction.